sudoHERO gives companies the tools and services they need to build and share a knowledge base of support answers accessed directly from the technical documentation, gain insights into their users' pain points to adapt the product and documentation quickly, and provide assistance through an extended network of freelance support professionals.
See open jobsAccomplished technology exec (TripAdvisor, Microsoft, Yahoo!) and startup advisor. Experience with mobile, travel, fintech, healthtech, marketplace, emerging markets, and global team management.
Eight years of experience in Full-Stack Development and building scalable solutions to real world problems 4+ years as a lead developer @ Digital Creative Asia 2 years as a CTO @ Hubbers 1 year as a founder at Urban Founders
Management Consulting
SaaS Sales
Startups
Operations
Do you manage a developer community for your technical product with support taking place on a Discourse-powered forum, Stack Overflow, or GitHub Discussions? Are you looking for ways to surface helpful community content to more users? Do you want to drive more engagement among your community members? Or maybe you are looking for greater insights into how to improve your technical documentation?
Frustrated with the tools available to provide support for developers utilizing a technical product such as an API, the sudoHERO team took a deep dive into the problem and is developing an innovate set of products to help companies accelerate onboarding of API-powered partnerships. Read on to find out more about what we’ve learned about the effectiveness of today’s support methodologies as well as our vision to reimagine the API onboarding experience.
128 Prinsep Street #01-01
Singapore 188655
Futura, Magarpatta Rd, Kirtane Baugh, Pune, Maharashtra 411028